BWTAG.FAQ

3.8 KB 48f4b84c1e6d399c…
                 The Blue Wave Offline Mail Door/T.A.G. v3.05
                        T.A.G. v2.7 Compatible Edition

              Copyright (C) 1992-1994 by Cutting Edge Computing
                             All Rights Reserved.


    ==========================
    Frequently Asked Questions
    ==========================

    Q:  After installing the mail door, I cannot get the mail door to list
        some or all of my message areas when selecting "C)hoose Message Areas
        for Download" from the door's configuration menu.  What's wrong?

    A:  The most probable cause of this problem is the lack of a QWK Area Name
        for the message area(s) that are not being displayed in the door.  The
        mail door tracks a user's tagged message areas through the use of the
        QWK Area Name field (which must be edited with T.A.G.'s message board
        editor, option 'L. Qwk Info').  If a QWK Area Name has not been
        defined for a message area, the mail door will not process that
        message area.

        Other possible causes include:

        *  Security level or flags setting for that particular message area
           (in T.A.G.'s message board editor) is too high for the current user
           to access it.
        *  An area description is not present.  The mail door will not process
           message areas that lack an area description (use the T.A.G. message
           board editor to edit the area description).
        *  Be sure you have not defined an OVERRIDE for the message area with
           the BWSETUP.EXE Message Area Override Editor.  If you *have* defined
           an override, check the override security level you have defined
           for that message area.


    Q:  I want to force a message area ON so that all users who use the mail
        door will be forced to download the messages in that area.  Can I
        do that?

    A:  Yes, you can.  Forced message areas are configured through the use
        of the BWSETUP.EXE Message Area Override Editor.  Here's what you need
        to do:

        1)  Load BWSETUP, and select the "M)essage Area Override" menu option.
        2)  Press the INS (Insert) key.  The override editor will present a
            scrollable selection list of all valid message areas you have
            configured on the BBS.  Find the area you want to force on and
            press ENTER.
        3)  The override editor will now display that message area as an
            override.  You can override the settings in T.A.G. for this
            message area to your liking.  However, to FORCE the message area
            on for all users that have read access, press the '!' key.
        4)  Users will now be unable to turn this message area off through
            the mail door or through offline configurations.


    Q:  The user online has TTY (no graphics) enabled.  Why am I getting color
        on the local console?  Are they getting ANSI color too?

    A:  No, the door will always display color on the local screen (unless
        the -MONO command line switch is used).  The remote user will
        not get the ANSI and/or AVATAR sequences unless they are enabled.


    Q:  I want to use The Blue Wave Offline Reader to read packets on my
        local machine.  What is the best or easiest way to download a mail
        packet through the door?

    A:  Reading mail through the reader is especially handy if you are
        running DESQview, OS/2, or some other multitasking software.
        You can use the reader to read your mail packets in one window (or on
        another machine) while the BBS stays online in another window.

        There is an entire section of the documentation devoted to this
        topic.  Please read the section titled "LOCAL MAIL DOOR USAGE" in
        BWMAIL.DOC.